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Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

WHERE DO WE DELIVER?

We provide worldwide shipping.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

On average, merchandise is produced and shipped from our facility 5-7 business days after purchase. Standard shipping/transit times apply (5-10 days for domestic and 7-15 days for international).

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

Frequently asked questions

How does the heated eyelash curler work?

The curler heats up in 5 seconds and gently curls your lashes when brushed from root to tip. It uses safe, low heat to create long-lasting, natural curls without clamps.

Is it safe for my lashes and sensitive eyes?

Yes! LashGlow is designed with temperature control to prevent overheating and is much gentler than traditional curlers, reducing the risk of breakage or damage.

How long does the curl last?

With proper application, your lashes can stay lifted for up to 24 hours. For best results, use mascara before or after curling to lock in the shape.

Can I use LashGlow on false lashes or lash extensions?

Yes! LashGlow is safe to use on natural lashes, false lashes, and extensions. Just use gentle heat settings to avoid excessive exposure.

How do I clean the curler?

To clean your LashGlow Heated Eyelash Curler, make sure it's turned off and completely cool. Use a soft, dry cloth or a cotton pad with a small amount of alcohol to gently wipe the heating element. Avoid using water or submerging the device. Regular cleaning helps maintain performance and hygiene.

Is it waterproof?

No, the LashGlow Heated Eyelash Curler is not waterproof. To ensure its longevity, avoid exposing it to water or moisture. Clean it with a dry or slightly damp cloth instead of rinsing it under water.

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Please don't hesitate to reach out to us if you need help with your lashes, have any questions, or just wanna say hey!

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